Contact
Bogaert Transmission
Neringstraat 5-7
1840 Londerzeel
Belgium
1840 Londerzeel
Belgium
| VAT: | BE 0418.943.295 |
| E-mail: | info@bogaert-transmission.com |
| Tel: | +32 52 750 410 |
| Fax: | +32 52 750 460 |
 Service after opening hours: |
+32 475 300 756 |
The new catalog Diamond Chains is available for download.
Privacy statement Bogaert Transmission
This privacy statement provides further information about which information we collect, how we do so (directly or indirectly), why we do so (for what purposes), based on what grounds and how we handle your data.
Our contact data
Please send any questions about this privacy policy to info@bogaert-transmission.com. You can always reach us:
- by post: Bogaert Transmission BVBA, Neringstraat 5-7, 1840 Londerzeel (Belgium);
- by telephone on +32 52 750 410.
Data collected
We collect the data that you yourself give us when you e-mail or call us or when you subscribe to the newsletter via our website.
The data that we collect:
Your e-mail address, your name and your preferred language for the newsletter.
Are you a client? Then in addition to your name and e-mail address, we also collect the name, address and VAT number of the organisation for which you work, payment details and any correspondence.
If you subscribe to our newsletter, we also collect the date and time at which your subscription was confirmed as proof that you gave permission.
Apart from that we collect only the language of your browser when you visit our website. (Our cookie policy contains more information about this.)
Use of the data
We use the data collected for 5 specific purposes. They are:
- The (technical) maintenance and improvement of our website.
- To get in touch with you by telephone, post or e-mail about our own products and services.
- To send the newsletter.
- To manage our client database.
- Our regular operations.
Below, we explain which data we possibly process for these purposes.
Maintenance and improvement of the website
We use the data about your visit to our website to display the website in your preferred language, to analyse which webpages are visited the most and how you got to our site (via which other websites or via our newsletter). With this information we can analyse and improve our website in a privacy-friendly manner. We do not place or read tracking cookies via our website. More information about this can be found in our cookie policy.
Contact by telephone or e-mail to inform you of our own services and to send you updates for our products and services
We use your contact data only to get in touch with you about our own products and services. We collect them via our website when you subscribe to our newsletter or contact us by e-mail or telephone.
Sending the newsletter
We use your e-mail address for our newsletter only with your permission. We send you the newsletter no more than 6 times a year, depending on when there is news that we want to inform you of.
You can subscribe to the newsletter via our website. Each newsletter contains a link to unsubscribe. We do not pass the list of subscribers to the newsletter to third parties and you will never receive e-mails from third parties via us.
Managing our client database
We process the contact data (company name, name of contact, contact’s e-mail address, company address, company VAT number) of our (potential) clients to save and analyse the sale of our products and services.
Regular operations
We process contact, payment and communication data of (former) clients for our regular operations. We send invoices, keep accounts and save our correspondence with (former) clients on our e-mail server and in online folders.
Grounds
For the different ways in which we process data, we use 4 grounds accepted by the General Data Protection Regulation:
- Consent: to send the newsletter. The first time we ask you to confirm your consent. In that way we are sure that you agree to receive the newsletter.
- Agreement: when you buy or intend to buy our products and/or services as a client. In that case, we need your personal details to be of service.
- Legal obligation: if we receive an order to provide data to a competent authority. In addition, we are also obliged by (tax) law to keep personal data in our financial administration.
- Legitimate interest: if you are a former client, we will retain your contact data for up to two years after the last contact so that we can reach you in the future.
No transfers
We do not transfer personal data to third parties, except if we are obliged to do so by law.
Retention period
We do not retain your personal data for longer than necessary. How long that is depends on the purpose for which we obtained the data. We make this choice on the basis of the type of personal data, the product or service for which we obtained the data and what you as the interested party can reasonably expect as a retention period.
The data for sending the newsletter, for example, we keep until you no longer wish to receive the newsletter.
Security of the data
We have implemented encryption on the traffic to our website. As a result, the data traffic between you and our webserver is made illegible, so that outsiders cannot abuse it. In addition, we naturally appropriately secure the data in all our systems. We do this with all kinds of technical measures, including physical security for the access to our office, but also with organisational measures.
Your rights
In line with the General Data Protection Regulation, you are entitled to inspect and, if necessary, correct your personal data or to have it deleted. In addition to the right of inspection, correction and deletion, you may also ask us to limit the processing of your personal data. You may also object if you disagree with the processing. Finally, in some cases it is possible to invoke the right of data portability.
We do not use automated individual decisions, such as profiling.
The ways in which to contact us to exercise your rights are given at the top of this privacy statement. We may ask you a number of identifying questions, in order to check your identity.
In addition, it is possible to submit a complaint to the data protection authority.
Amendment of privacy policy
We may amend our privacy policy. We will indicate this on the website when it happens. If we want to drastically change the purpose for processing personal data, we will first ask for your consent again for those new purposes.
Questions?
If you have any questions about this privacy policy or about our services, please contact info@bogaert-transmission.com. If you would like to exercise one or more of your rights, you can reach us:
- by post: Bogaert Transmission BVBA, Neringstraat 5-7, 1840 Londerzeel (Belgium);
- by telephone on +32 52 750 410.
Services
Bogaert Transmission has a team of engineers and technicians that ensures that clients’ production can continue at maximum level. Every maintenance is meticulously prepared. The aim is to work as efficiently as possible during the maintenance days planned at the plants.
The Services team thanks its expertise not just to years of experience. By investing in regular training and exchanging know-how, they keep lifting the department to a higher level. Feedback from manufacturers and producers is also always taken to heart.
Bogaert Transmission combines expertise with a proactive, sound approach. It is precisely this combination that its clients appreciate.
Inspection & analysis of product lines
Thanks to regular inspections of product lines, Bogaert Transmission can clearly report which repairs or replacements are required. An inspection report charts the issues and sketches a detailed plan of approach as well as the accompanying price tag. It contains an analysis of the parts that need replacing or repairing. This has nothing but advantages for the clients: better control of the budget, limited downtime of the production line and the certainty that there will be no unexpected failure of the machines.
You can find an example of an inspection report here:
inspectierapport_productielijn_2019.pdfFrom analysis of the needs to the choice of product
After an inspection by Bogaert Transmission, you know precisely what product is almost worn through and needs replacing. Since the range of products continues to develop and expand, it is often not obvious for our clients which replacement product to choose. Is it best to choose the same equipment or for something with a longer useful life? Of perhaps flatter equipment with less product emission? Other possibilities include the same equipment but with simpler assembly and disassembly, standardisation throughout the company, a maintenance-free version or dry-running chains or … Luckily, Bogaert Transmission can help you look for the best quality and version geared to your production needs.
Thanks to our years of experience and the combination of the measurement, analysis, delivery and on-site replacement of these components, the Bogaert Transmission experts can offer you the perfect solution. This makes Bogaert Transmission the reliable partner of your company.Customised in our own workshop
Bogaert Transmission’s workshop definitely offers each client added value. Often, parts have to be adapted to the specific production needs of the client. There isn’t a single part that cannot be adapted by the Bogaert Transmission team. It analyses each request and finishes the equipment needed within the timeframe provided. The transmission parts are finished and produced in our own workshop. In this way, clients’ production is never threatened.
On-site assembly and maintenance
Bogaert Transmission has a team of experienced technicians that assembles the products ordered by the clients on site. It installs the chain and belts of conveyors but also all the other parts in the Bogaert Transmission range. At the client’s request, this is often accompanied by the periodical maintenance or inspection of the production lines. Whatever the assignment, the team guarantees quality and always boosts client satisfaction.
A few satisfied clients
Johan Peeters, maintenance manager at Brouwerij der Trappisten in WestmalleThe abbey of Westmalle is famous for its Trappist beers that is drunk far beyond Belgium’s borders. Bogaert Transmission ensures that the bottling line always runs at its best. Once a year, it schedules the maintenance of the machines and conveyor belts. The conveyor engineers of Bogaert Transmission carry out an analysis in advance. This means that they can work quickly and efficiently during the maintenance week. The team also clearly charts what parts of the crate and bottle conveyors have to be replaced. In this way, Bogaert Transmission anticipates any possible production downtimes and/or production losses and schedules the necessary repairs.
“It is a pleasure to work with them. Communication is smooth, they react quickly and even take care of delivering and replacing parts where necessary. In short, a partner with the right know-how and a very sound approach.”
“For Abdij der Trappisten in Westmalle, working with Bogaert Transmission can be summarised in just one word, and that is “reliable”. Thanks to the smooth maintenance of the crate and bottle conveyors, the production of the brewery can run at full all year long. An absolute win for the abbey and its customers!’’ Johan Peeters, maintenance manager at Brouwerij der Trappisten in Westmalle”
Paul Waegeman, work planner at Gyproc Saint-GobainGyproc Saint-Gobain delivers plasterboard and all the accompanying materials to over XXX points of sale throughout Belgium and the Netherlands. For almost ten years, the company has worked with Bogaert Transmission for the delivery of parts such as MatTop belts. “Bogaert Transmission sees the whole picture: reliable price offers, the right know-how and clear communication. It is a joy to work with them. In the spring of 2019 their conveyor engineers team carried out an extensive inspection of our conveyor belts. The result was a detailed report that charted the wear and tear. We could order the parts or FlatTop chains that were worn from Bogaert Transmission or replace them ourselves. From now on, we are scheduling a yearly inspection. Bogaert Transmission’s professional report makes it possible for us to respond quickly. That guarantees our production. And that continuity is essential for our company and our customers.”
“You can count on Bogaert Transmission for a regular inspection of the conveyor belts. This spring their conveyor engineers carried out a detailed inspection of our belts. The wear and tear was carefully charted. On the basis of that professional final report, we were able to schedule the necessary action. Bogaert Transmission looks at the whole picture: reliable price offers, the right know-how and clear communication. It’s a joy to work with them.”
General Cookie Policy
With this cookie policy we want to explain clearly and simply which cookies we use and why.
Who is responsible for the cookie policy?
Bogaert Transmission BVBA is responsible for this cookie policy. That’s why you can address any questions about this policy to info@bogaert-transmission.com. You can always reach us:
- by post: Bogaert Transmission BVBA, Neringstraat 5-7, 1840 Londerzeel (Belgium);
- by telephone on +32 52 750 410.
What does this cookie policy apply to?
The cookie policy applies to our website, www.bogaert-transmission.com.
What are cookies?
Our website uses so-called ‘cookies’: small data or text files that are installed on your computer or mobile device when you visit a website or use a (mobile) application. Cookie files contain unique codes that, for example, make it possible for your browser to recognise you when you visit a website.
Where do cookies come from?
The first-party cookies are direct cookies that we manage ourselves. They are unique to our site. It is our site that creates the cookies and places them, for example in order to function properly.
Why does the Bogaert Transmission website use cookies?
We use cookies primarily to improve your user experience. Cookies generally make the interaction between you and our website easier and faster. If we can identify you thanks to a cookie, you do not have to re-enter certain information (such as the language of the site).
We also use cookies to chart your surfing behaviour. How did you get to our website? How long do you stay on our site? Thanks to statistical results, we can further improve our website where necessary, and react to the preferences and needs of our web users.
Which cookies does Bogaert Transmission use and for what purposes?
Necessary functional cookies are cookies that are needed to use our website properly. We use these cookies to guarantee amongst others the following things:
- Remembering information that you enter or indicate. In this way you do not have to enter or indicate your choices every time you visit.
- Saving settings for optimum video display, such as the desired buffer size and the resolution data of your screen.
- Reading your browser settings to be able to display our website on your screen.
No permission is required to use these cookies and they cannot be switched off.
Statistical cookies collect general information about the way our website is used. We can make statistical analyses of the information that we obtain in this way. How did you get to our webpage? How much time do you spend there? Thanks to statistical results, we can improve the structure, navigation and content of our website and make it as user-friendly as possible. No permission is required to use these cookies and they cannot be switched off.
What’s the lifespan of cookies?
With regard to their lifespan, we can distinguish between cookies on the basis of whether they are temporary or permanent.
- Temporary cookies are temporarily stored in your browser. This means that the cookies will be deleted as soon as you close your browser.
- Permanent cookies remain on your computer or mobile device, even when you close your browser. Thanks to permanent cookies we can recognise you when you visit our website again at a later date. Permanent cookies remain on your device until an automatically predetermined end date is reached, until a new cookie is installed, or until you delete them via the settings of your browser.
How can I manage the use of cookies on bogaert-transmission.com?
We want to give you as much control as possible over the use of cookies via our site. That’s why you can manage the use of cookies on our site, both via our website and via your browser.
Via our website
When you first visit our online services, you will be given the option of accepting our cookies or not. The aforementioned necessary functional cookies and statistical cookies cannot be adapted. After all, those cookies are necessary to let our website function properly or to collect general information about the way in which visitors use our website. The data which we might collect via these cookies is always anonymous. So identification will never be possible in this way.
Via the browser
You can also manage or refuse the installation of cookies via your browser settings. Cookies that have already been installed on your computer or mobile device can be deleted at any time.
The way to change these settings differs for each browser. If necessary, consult the help function of your browser. Click the links to go directly to the manual for your browser: Internet Explorer, Mozilla Firefox, Chrome or Safari.
Do I have to read yet another policy?
We urge you to also carefully read our privacy policy. After all, our cookie and privacy policies are related. Sometimes we use cookies to collect certain data about your use of our online services. In our privacy policy you can read which of your personal data we can collect, why we want to collect that data, how we want to use it and how we handle it.
Can this cookie policy change?
This cookie policy can be amended, if our services or the applicable law requires it. Naturally we will let you know if there are important changes, and we will ask your permission if necessary.
Who can I turn to with further questions or any complaints with regard to cookies?
If you have any questions about this cookie policy or about our services, please contact info@bogaert-transmission.com. If you would like to exercise one or more of your rights, you can reach us:
- by post: Bogaert Transmission BVBA, Neringstraat 5-7, 1840 Londerzeel (Belgium);
- by telephone on +32 52 750 410.
If you feel that your rights are not being respected, you can submit a complaint to the data protection authority with regard to our cookie policy.
